Shipping Policy

We begin processing after payment is received and the order details pass review. Processing usually takes 1 to 3 business days. New printers may require a final inspection, careful packing, and label setup before shipment.

Orders placed during weekends, holidays, heavy sale periods, or severe weather events may take longer. If stock changes after checkout, we will contact you with the available options.

• Business days do not include Saturdays, Sundays, or federal holidays.
• Some printer models need extra packing because of size, trays, glass panels, or feeder components.
• If payment, email, or inventory details need clarification, processing may pause until the issue is resolved.

We use common parcel carriers and, when needed, freight services based on printer size, destination, and available service levels. The method shown at checkout may vary by model and order value.

Shipping charges, free-shipping promotions, and estimated delivery windows are shown before checkout when they apply. Delivery estimates are not guarantees because delays can occur after the package is picked up.

• Smaller desktop printers typically ship by standard parcel service.
• Larger office models may require heavier packaging or a different shipping method.
• Carrier selection may be adjusted if it provides safer transit for the printer.

PrintnInk ships to all 50 U.S. states. Remote areas or destinations that require special handling may have longer transit times or different shipping costs.

We do not currently offer international shipping, and orders cannot be shipped outside the United States.

Delivery may slow down during holidays, carrier congestion, storms, or other events outside our direct control.

• Black Friday, Cyber Monday, year-end holidays, and severe weather can affect carrier timelines.
• Tracking scans may post late when carriers are moving unusually high package volume.
• If tracking does not update for several business days, contact us and we will help review the shipment status.

Once an order ships, we send tracking details to the email used during checkout. It may take up to 24 hours for movement to appear after the carrier receives the package.

• Use the tracking link for the most recent carrier scan.
• Check your spam or promotions folder if the tracking email does not appear in your inbox.
• Contact us with your order number if the email on the order needs to be corrected.

If a package arrives damaged, seems delayed, or is marked delivered but cannot be found, contact us as soon as possible.

• Keep the printer, box, foam, labels, and all included packing materials.
• Take clear photos of the outer box, internal packing, visible product damage, and the shipping label.
• Send us your order number together with a short description of the problem so we can review the next step.